Last Updated: March 11, 2026

GEM Travel, LLC ("GEM Travel," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, communicate with us, or book travel services through GEM Travel.

By using our website, booking services, or providing your information to us, you agree to the terms outlined in this Privacy Policy.

When you inquire about or book travel services with GEM Travel, we may collect personal information including:

• Full name
   
• Email address
   
• Phone number
   
• Mailing address
   
• Date of birth
   
• Passport information (for international travel)
   
• Emergency contact information
   
• Traveler preferences and special requests
   
• Payment details required to process bookings
   

This information is necessary to plan and manage travel arrangements on your behalf.

Payments for travel services may be processed through secure third-party payment processors. GEM Travel does not store complete credit card numbers on our systems.

When visiting our website, certain information may be collected automatically, such as:

• IP address
   
• Device type
   
• Browser type
   
• Pages visited
   
• Time spent on pages
   
• Referral sources
   

This information helps us improve our website and provide a better user experience.

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website performance. You may adjust your browser settings to disable cookies if preferred.

We use the information we collect to:

• Plan and manage travel bookings
   
• Provide itineraries and travel documentation
   
• Communicate trip updates and travel details
   
• Process payments and deposits
   
• Provide customer service and support
   
• Send travel offers, newsletters, or promotional information (if you opt in)
   
• Improve our website, services, and marketing efforts
   
• Meet legal and regulatory requirements
   

To arrange travel services, certain personal information may be shared with trusted third parties including:

• Airlines
   
• Hotels and resorts
   
• Cruise lines
   
• Tour operators
   
• Transportation providers
   
• Travel insurance providers
   
• Payment processing companies
   
• Booking technology platforms
   

We only share the information necessary to complete your travel arrangements.

GEM Travel does not sell or rent your personal information to third parties.

To complete your travel arrangements, GEM Travel may provide traveler information to third-party travel suppliers including airlines, hotels, cruise lines, tour operators, transportation companies, and travel insurance providers.

These suppliers operate independently and maintain their own privacy and security policies. GEM Travel is not responsible for the privacy practices or data handling procedures of these third-party suppliers.

Travelers are encouraged to review the privacy policies of the travel suppliers involved in their trip.

GEM Travel organizes group travel experiences and events. For the purpose of coordinating group activities, transportation, and trip updates, limited traveler information such as names, room assignments, or itinerary updates may be shared with other participants when necessary.

Group communication may occur through email, messaging platforms, or group coordination tools.

Sensitive personal information such as passport details, payment information, or identification numbers will never be shared with other travelers.

By registering for a GEM Travel group experience, travelers acknowledge and consent to reasonable group communication for trip coordination.

During group travel experiences, events, or hosted trips organized by GEM Travel, photos or videos may be taken for marketing and promotional purposes.

By participating in a GEM Travel experience, travelers grant permission for GEM Travel to use photos or video footage that may include their likeness in marketing materials, social media posts, promotional content, and future trip promotions.

Travelers who prefer not to appear in marketing materials should notify GEM Travel in writing prior to travel.

GEM Travel takes reasonable administrative and technical precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can guarantee absolute security.

We retain personal information only for as long as necessary to:

• Provide travel services
   
• Maintain business records
   
• Comply with legal obligations
   
• Resolve disputes and enforce agreements
   

You may request to:

• Access your personal information
   
• Correct inaccurate information
   
• Request deletion of your personal data where legally permitted
   
• Opt out of marketing communications
   

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

If we become aware that personal information from a minor has been collected unintentionally, we will promptly remove it.

GEM Travel may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.

Your continued use of our services indicates acceptance of the updated policy.

If you have questions about this Privacy Policy or how your information is used, please contact:

GEM Travel, LLC
Email: francine@mygemtravel.com
Phone: 443-914-3434
Website: www.mygemtravel.com